Terms & Conditions
1. Acceptance of Terms
By accessing or using Trade Matrix System's platform and NinjaTrader TMSBars ("Services"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use our Services.
2. Services
Trade Matrix System provides software TMSBars for the NinjaTrader 8 trading platform, delivered via subscription. Our Services include:
- NinjaTrader TMSBars (trade management, risk tools, analytics)
- License key management and entitlement
- Customer support and documentation
- User dashboard for subscription management
We reserve the right to modify, suspend, or discontinue any part of our Services at any time.
3. Subscriptions & Billing
All subscriptions are billed on a recurring basis (monthly or yearly) through Stripe. By subscribing, you authorize us to charge your payment method at the beginning of each billing cycle.
- Subscriptions auto-renew unless canceled before the billing date
- Price changes will be communicated 30 days in advance
- Refunds are subject to our Refund Policy
- Failed payments may result in service suspension
4. License Grant
Upon subscription, we grant you a non-exclusive, non-transferable, revocable license to use our NinjaTrader TMSBars for personal trading purposes. You may NOT:
- Redistribute, resell, or share your license keys
- Reverse engineer, decompile, or modify our TMSBars
- Use TMSBars for competing product development
- Share account access with unauthorized users
5. Prohibited Use
You agree not to use our Services to:
- Violate any laws or regulations
- Attempt to gain unauthorized access to our systems
- Interfere with platform operations or other users
- Use automated tools to scrape or access our platform
6. Limitation of Liability
Trade Matrix System provides software tools "as is" without warranties of any kind. We are NOT liable for:
- Trading losses or financial damages resulting from use of our TMSBars
- Platform downtime or service interruptions
- Third-party platform issues (NinjaTrader, brokers)
- Indirect, incidental, or consequential damages
7. Termination
We may terminate or suspend your account without notice if you violate these Terms. Upon termination, your license to use our TMSBars is revoked immediately. You may cancel your subscription at any time through your dashboard.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes shall be resolved through binding arbitration.
For questions about these Terms, contact us at support@tradematrixsystem.com.